All orders are made to order. Purchases WILL ship within 7 days from the purchase date.
All orders are fulfilled in the orders in which they are received.
Please understand the during sales and holiday seasons, orders are in EXCESS. THIS WILL RESULT IN DELAYED SHIPPING TIMES.
Tracking: As soon as your orders ships, you will receive a tracking email, please allow up to 24 hours for USPS to update your tracking numbers. (Normal transit times for USPS is 1-3 days)
Return Policy: Due to the nature of our handcrafted products, we cannot accept returns unless there was an error made on our part. Please understand that all of our handcrafted products are unique and will slightly vary in shape, color, and size. Products that contains certain fragrance oils may discolor over time, this is normal.
NOLA SKIN ORGANICS is not responsible for packages that are undelivered, misdelivered, or damaged in transit, provided that they are shipped to the address in the PayPal receipt unless otherwise specified by the customer. Should items be undelivered and RETURNED TO Nola Skin Organics, A reshipment fee of $7 is paid by customer for reshipment.
**Heat Warning** During the hot summer months please make sure to provide a safe area for your packages to be delivered. Because most of our products contain Coconut Oil and Shea Butter, it is best for these items not to be left in a hot mailbox or in the heat of the sun for long periods of time.
NOLA SKIN ORGANICS is not and cannot be held responsible for the misuse of its products. Our products are intended for External use only. It is always recommended to try a “skin allergy test “ when starting new products and/or consult your physician. Avoid eyes. Children should be supervised at all times in the bath/shower and when using any product. Keep away from pets and children. NOT edible.